We may earn a small commission from, or have received products, from the companies mentioned in this post. All opinions are our own and were not influenced
Capturing moments in my life means everything to me, from special occasions, birthdays, our wedding, and even our honeymoon in Ireland.
Our photos of Ireland meant the world to my husband and me but for the longest time, they’ve stayed on our SD card. We’ve just not been able to truly find a way to display them that would do them justice. Recently we were contacted by Canvas Champ who asked us if we had any special photos we’d like to see on canvas – boy, did we! We decided on a panoramic view from the cliffs on Giant’s Causeway.
The most difficult part of the process was choosing which photo we wanted to have printed on 16×20 size canvas print. There’s something about a photo on canvas versus having it framed; canvas just makes that moment pop right off the wall! So, obviously, we were so excited to see how it would turn out and where we would decide to place it.
When the canvas arrived, I couldn’t even wait for my husband to get home from work; I ripped that package right open. I was disappointed to find, however, a slight imperfection on the print. Nothing major, just a mark that looked like ink but it was large enough to ruin the overall look of quality of the print.
We emailed our contact at the brand along with photos of the imperfection. CanvasChamp.com apologized and promised to send another right away.
Within maybe a week, we had a replacement at our door. I was impressed with how kind Canvas Champ was about the replacement and how quickly it arrived at our door! Sadly, and likely no fault of Canvas Champ, the replacement arrived damaged in one of the corners. Again, this wasn’t major damage but it was enough to affect the overall aesthetic of the canvas and of one of our favorite photos from Ireland.
Once more, we emailed the folks at Canvas Champ who promptly sent a replacement without issue. There was no doubt or accusation from their customer service, which was awesome.
Thankfully, very shortly after my email, another replacement canvas arrived. It sat by my front door for weeks because I was so nervous to open it! I didn’t want to be saddened by another mishap with our canvas print of Ireland and I really didn’t want to have to contact Canvas Champ once again.
I am so glad to say that my husband and I finally opened the canvas print and was very pleased to find an undamaged print one of our favorite honeymoon views.
It was equally important to me that Canvas Champ took care of the situation with good customer service than if we’d gotten a perfect canvas print the very first time.
Check out Canvas Champ for your next canvas print and be sure to follow them on Twitter and on Facebook. We were gifted our print on canvas in exchange for our honest review; all opinions are our own and were not influenced.